Verato Support Portal is the best way to learn about our products, find answers, and connect with support. Anyone can browse the extensive library of how-to-articles, FAQs, videos, and more. No sign in is required to access many of these materials.
Platform Customers
If you are an existing Platform customer and need to reach support, click Submit Case at the top of the Support Portal. Sign in using the credentials that were shared with you by the Verato Support Team. If you need, click to reset your password.
If you are still having trouble signing in, send an email to customerservice@verato.com.
Government Customers
If you are an existing Government customer and need to reach the Verato support team, please email us at helpdesk@verato.com.