September 2023

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  • Announcement Date: September 5, 2023
  • Release Date: September 19, 2023

Patient Journey

New Features and Improvements

  • Deactivated patient records that are linked to an identity are included in all API query responses.
    • When requesting query responses in the DEFAULT format, each deactivated record appears individually under the key deactivatedSourceRecord.
    • When requesting query responses in GROUP_BY_SOURCE or a smart view format, all deactivated records are collectively displayed under the key deactivatedSourceRecords.
  • Verato Universal Identity has been updated to allow you to delete a deactivated record directly. Previously, you had to reactivate the record before you could delete it.
  • Verato Universal Identity now provides the ability to normalize source names to either lowercase or uppercase. When this configuration is enabled**, source names in all API requests and responses will be converted to the preferred case.
  • Verato Universal Identity has been updated to set the following Resolution for tasks that are automatically closed:
    • Automatic - Update: Applies to tasks that become outdated due to an incoming postIdentity request.
    • Same Person: Applies to tasks that become outdated due to an incoming linkIdentities or mergeIdentities request.
    • Automatic - Delete: Applies to tasks that become outdated due to an incoming deleteSourceIdentity request.
    • Automatic - Deactivate: Applies to tasks that become outdated due to an incoming deactivateSourceWs request.

** To enable this capability, please create a support ticket or contact your Verato representative.

Bug Fixes

  • Fixed an issue in the Universal Identity UI Workspace that prevented the comment count on a patient record from being displayed.

Provider Data Management

New Features and Improvements

  • Provider Data Management can now send outbound notifications to customers. Outbound notifications occur when a new provider or new information about an existing provider is updated. When this new information is received from either the customer's data or our reference data, Verato adds the information to the provider record and sends the newly updated smart view to the customer provided endpoint. With this, our customers can then use the information to update their own records, if they choose. 
    • Example: For a health system or HIE only operating in New Mexico, they want to only receive updates when a new provider for the state of New Mexico is found in the Verato database. This would prevent them from receiving new providers from other states where they do not have patients or clinical locations.

Contact Verato to configure the types of notifications of interest to customize the information received.

Bug Fixes

  • When a concatenated fields query is built using attributes with spaces, the query splits the attribute into two. This was occurring in the following fields:
    • person_ssn
    • dob_zip
    • ssn4_dob
    • nativeId
    • externalUniqueId_value_and_issuer
    • alternateIdentifiers_value_and_type
    • healthInsuranceCoverage_idNumber
    • npi


  • alternate id issuer: MASTER ID
  • alternate id value: TARGET

Actual value:
(+alternateIdentifiers_value_and_type:"TARGET|MASTER" +alternateIdentifiers_value_and_type:"ID" )

Expected value:
(+alternateIdentifiers_value_and_type:"TARGET|MASTER ID" )


New Features and Improvements

Patient Task Dashboard

  • Updated Data Steward Work Load Widget to properly show overall task counts by assignee.
  • Updated Data Steward Work Load Widget to only show data for assignees specified in filter set.