Verato Support Portal

Welcome to the Verato Support Portal! The Verato Support Portal is your central location to browse support articles and documentation, find information about the latest features in our products, and contact our Support Team when you need help. Browse th...

If this is your first time visiting the new Support Portal, many features are available to browse without logging in. Browse our Getting Started information, reference guides and how-to articles, or use the search to find information. Additional feature...

Verato Support Portal is the best way to learn about our products, find answers, and connect with support. Anyone can browse the extensive library of how-to-articles, FAQs, videos, and more. No sign in is required to access many of these materials. Plat...

If you are unable to find an article with a solution to an issue, you can open a support case directly from Support Portal to contact our team for help. Create Support Cases This information is applicable starting May 16, 2023. To open a new support cas...

Cases Can I CC other emails to existing cases? For security reasons, you are not able to manually add other people to the CC list for your support case. However, you can request that your support agent add other email addresses on CC for that case. Add ...

Question Why can I see, but not comment, on support cases submitted by other users from my company on the Verato Support Portal? Answer By default and for security purposes, all organizations are configured so that their users can only see their own tic...