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  2. Verato Universal Identity Platform Resources
  3. Verato Universal Identity Troubleshooting & FAQs

Verato Universal Identity Troubleshooting & FAQs

General troubleshooting tips and FAQs for the Universal Identity platform.

  • NPS Survey 2023

    Verato’s Annual NPS Survey here! What does the survey look like? One question with an opportunity to provide additional comments/feedback. Why is it important? This survey is critically important to Verato as a measurement of our effectiveness, value, ...

  • Verato's Voice of the Customer

    Verato is obsessed with the success of our customers, and we always strive to focus on the voice of the customer. Our Voice of Customer programs are meant to capture pain points and insights from our customers to drive better value from our products, di...

  • What browsers are supported?

    The latest version of Google Chrome or Microsoft Edge are supported. Internet Explorer (IE) is not supported.

  • Single source record has more than one LinkID

    Problem In rare situations, it is possible for a newly added source record to be assigned more than one LinkID. A single source record should only have a single LinkID associated with it. If this problem occurs, then there will be two LinkIDs in your da...

  • Is there a difference in API calls between Universal Identity and Auto-Steward?

    Question Are there any differences between API calls for the Verato Universal Identity platform and the Auto-Steward product? Answer Yes. The Verato Universal Identity platform contains many different types of API endpoints for a variety of purposes. Fo...