Verato Universal Identity Troubleshooting & FAQs

1. When, how, and who are being notified about Verato releases/upgrades and receiving associated release notes? When - Release notes are generally available the 2nd full week of every month. Note: There are monthly (minor updates) and 3 major releases ...

Verato’s Annual NPS Survey here! What does the survey look like? One question with an opportunity to provide additional comments/feedback. Why is it important? This survey is critically important to Verato as a measurement of our effectiveness, value, ...

Verato is obsessed with the success of our customers, and we always strive to focus on the voice of the customer. Our Voice of Customer programs are meant to capture pain points and insights from our customers to drive better value from our products, di...

The latest version of Google Chrome or Microsoft Edge are supported. Internet Explorer (IE) is not supported.

Problem In rare situations, it is possible for a newly added source record to be assigned more than one LinkID. A single source record should only have a single LinkID associated with it. If this problem occurs, then there will be two LinkIDs in your da...

Question Are there any differences between API calls for the Verato Universal Identity platform and the Auto-Steward product? Answer Yes. The Verato Universal Identity platform contains many different types of API endpoints for a variety of purposes. Fo...

When trying to decide between deactivate or delete, a customer should choose delete if their objective is to reduce their overall quantity of linkIDs Delete When you delete a record, you permanently remove an individual patient identity record (aka sour...