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Verato Universal Identity Troubleshooting & FAQs
General troubleshooting tips and FAQs for the Universal Identity platform.
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Single source record has more than one LinkID
Problem In rare situations, it is possible for a newly added source record to be assigned more than one LinkID. A single source record should only have a single LinkID associated with it. If this problem occurs, then there will be two LinkIDs in your da...
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How to Login to the Verato Help Portal at https://help.verato.com
Goal This article explains the process for logging into the Verato Help Portal to submit a support case (located at https://help.verato.com). The steps can be followed once you have received your support login credentials—a welcome email is triggered by...