Troubleshooting & Error Messages

This section describes the web service response messages/codes you can expect to see for both successful and unsuccessful web service responses. Each Universal Identity web service response includes some common fields that can help clients interpret the...

The following table describes the message string in the web service response when the web service executes successfully. In all of these cases: The success Boolean will be set to true in the web service response The HTTP status code will be 200. The s...

Unsuccessful Universal Identity web service requests will return typical 400/500 HTTP status codes for client or server errors, depending on the situation. Examples could include common status codes such as 401 (Unauthorized), 404 (Not Found), 500 (Inte...

Scenario HTTP Status Message String/Recommendation Client submits a web service request from an IP address that is not added to the allow list by Verato Client submits a web service request with a missing or invalid certificate. 403 The HTTP...

Often, connectivity problems result in a general "SSL handshake error", which can be caused by various errors related to a mutual TLS Authentication failure. This article described how to test and verify connectivity using Postman -- an API client that ...

What is cURL? Client URL (cURL) is a command line tool that enables data exchange between a device and a server through a terminal. Using this command line interface (CLI), a user specifies a server URL (the location where they want to send a request) a...